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Business Awards

  
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February 3 at 12:08 PM · 
★★★★★ “ I recently ordered two air filters for my Triton. A few days later I collected my parcel from the Post Office but only one filter had arrived. Actually the price of two (including postage) was cheaper than buying one locally so I was already winning with the one that had arrived. The other one was going to be a spare. I decided to contact Brett's and spoke to a very decent person on the phone. He looked at my order and told me that he was sorry for the mistake and would send the missing filter out in the next mail. Not a problem. A few days later I received it in the mail. I realise that the double postage would mean a loss for Brett's but that shows how much they care about providing good service. I am so impressed and thank Brett's most sincerely. ” noelp781 
https://www.wordofmouth.com.au/…/bretts-truck-parts-and-all…

ADDED COMMENT
John Payne And thats what customer service is about. Everyone makes mistakes, its how you fix them thats makes the difference! Others would do well to follow Bretts example!
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Hi, 
I would like to thank you very much for this order. 
I am amazed at the absolute super fast delivery. 
Package received this afternoon. 
Regards, Lindsay Horsfall

On 7/02/2019 2:17 pm, BRETTS TRUCK PARTS 

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23-JAN-2019
★★★★★ “ Exceptional pricing,   quality filters, overnight delivery, plenty of literature both online and supplied with products. Tax invoices with each purchase. I for one will be using this company as my 'go to' for everything they can supply. 
Highly recommend this company for all your truck parts and filter needs. ” barryc912 

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Brett's Truck Parts & All Filters FUSO HINO Isuzu Nissan UD Mitsubishi.
Published by Word of Mouth · 1 hr · 
★★★★★ “ I have done a lot of shopping on the www and this company exceeds any other shopping I have done in respect of web layout with detailed advice to locate the correct parts,the pricing is amazing and the delivery was very timely. Keep up the excellent work, it will earn you the business respect of many happy customers.” ianm484  17.11.2018

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Hi Bretts, please pass on to Warwick and the team the good service I received last week. I got my Toyota Coaster back on the road within five days.
Very impressed.
Thanks again,  Cam
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★★★★★ “ Recently went looking for what I thought would be a hard to find part but not only was it available after doing an internet search it was readily available. Comparing the prices with Brett's and the other company I caved about 25% and the part was in stock and sent the same day.
The person on the phone was extremely helpful and when I asked about a part number being slightly different to what was broken on my truck he excused himself and went away and asked to confirm it would fit. Part arrived the next day as claimed and went straight on and is now back in service. I big thanks to the bloke who recommended that I contact Brett's and to the staff on the phones, bloody well done !
Hopefully this does not put the prices up ! (: ” johng389 
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Brett's Truck Parts & All Filters FUSO HINO Isuzu Nissan UD Mitsubishi.
Published by Word of Mouth · 5 hrs · 
★★★★★ “ I love dealing with Bretts truck parts. They usually have the part that I need, and they can get it to me quick.
The service is professional and the guys know what you are talking about. (They don't ask if your clutch kit is for a manual or automatic:-)
I really like using online store to have a look at what is available.
And when your stuff comes, it is packed with all kinds of goodies;-)” stanh14 
***********************************   19 Aug 2018
Great product (5x JS Asakashi Filters) at a great price. Fast delivery. Have used Brett's truck parts in the past and will continue to.

Approximate cost: $62  16 Aug 2018
Bought a rear wiper for my Subaru Outback for a great price, dispatched in one business day, received the product in WA from NSW in 5 business days (standard postage time). Great OEM quality product, will definitely buy parts from Brett's Truck Parts and All Filters Pty Ltd again. Only improvement thing I would have liked to be sent to me was the tracking number (the eBay description didn't say it was going to be sent, but the package did have tracking).

Approximate cost: $10 
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To whom it may concern 
Wow what exceptional customer service would just like to Let you know 
My wheel coves have already arrived I would like to say thank you for the prompt 
and efficient service 
Ordered SATUDAY MORNING AND ARRIVED TUESDAY
WOW , WOW , WOW Thank You 
Les 

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Orderd 27th may 2018
Hi There,
Received yesterday, thanks for good service
Regards
Charlie Jessop
Vance  Automotive
Apia
Samoa
 
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TO,
Orded 17th may 2018
arrived sat 19th may 
bretts parts--dear sir--air cleaner arrived sat am--for baby subaru--grandmas car--hard to find in nz--bloody brilliant service--thank you--gary w--NZ.

On 17-May-18 6:30 PM, BRETTS TRUCK PARTS ORDERS 

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8-MAY-2018
Hi guys

Just to say the packaged arrived yesterday, thanks. I would like to say that your service is second to none and I will be recommending you to others here in NZ. I received my parcel faster that I would of from anywhere in NZ and the parts are exactly as described.

Again, many thanks and keep up the good work.

Cheers

Geoff

From: BRETTS TRUCK PARTS ORDERS <sales@brettstruck.com.au> 
Sent: Wednesday, May 2, 2018 6:41 PM
To: Geoff Bews <vineyard@wooitree.co.nz>
Subject: Brett's Truck Parts Has Sent Your Parcel

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★★★★★ + ★★★★★

I received my order this morning, and just wanted to thank you guys for a great service.  

Fast, efficient, reasonable prices, and easy (especially when trying to source  parts in the city).

Thanks again!

Damien Ryan
Operations Manager
Mobile: 0412 137 983
Phone No: 95342270
Email Address opcmanager@rmys.com.au

★★★★★ + ★★★★★
 
★★★★★
“ Totally impressed yet again, Super fast service and the correct sets of filter kits sent to us.

Well done guys this is what keeps us coming back again and again :0)

★★★★★ + ★★★★★
Dear Bretts

The more I bought the cheaper it got. Then I got the word of mouth code and it was cheaper again. For my first order -all I can say is WOW. Why shop around at all the retail outlets and pay double this. Good   filters. Thanks for  the extras - the lube stickers,  and the cute truck!

An awesome first purchase. Shows you think about customers.

 
Thanks again
Dale” hiltont710 

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★★★★★
Sent: Tuesday, 20 March 2018 10:28:14 AM
New message from: matthewselkirk (298Turquoise Star)
Hey guys, thankyou for the super quick delivery, you got me out of trouble. I read the flyer and have also left a recommendation on word of mouth.com for you. Thankyou again, I'll definitely be buying my filters from you guys from now on. Cheers, Matt.


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★★★★★
Re: Brett's Truck Parts Has Sent Your Parcel
Thank you for your excellent service in regards to our order.  Will certainly keep you in mind for other equipment for not only our vehicles but friends rigs as well.

Have a great day
________________________________________
From: BRETTS TRUCK PARTS ORDERS <sales@brettstruck.com.au>
Sent: Tuesday, 13 March 2018 10:28:14 AM
To: mschipplock@msn.com
Subject: Brett's Truck Parts Has Sent Your Parcel 

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Hi Brett,
★★★★★
  Just purchased a few spare parts for a Diahatsui Delta Tipper truck series V118 (Narrow Cab 2 tonne) Year 2000

Wing mirrors Left/right ball socket.   Supplied with (Separate package) dummy ball with clamp and screws, The longer screws supplied, will replace the screws in the back of the mirror (For your interest)

Side light/blinker lights, Left/right, one screw each side with electrical socket, perfect fit. Problem. Wiring completely different auto electrical knowledge required to rewire.

Seat belt, drivers side, The original fits in the door reinforcing pillar, with cover plate. Fixings are top and bottom with web wound through guide to allow access back into the cab. Your generic belt does not replace this configuration, and cannot be fitted in this configuration.

I have resolved the issues, my concerns are two fold, one to inform you of possible problems to avoid customer dissatisfaction, and two, to advise me if the 2000 model is a bit of a "Hybrid" I know Toyota started to become very interactive with the Delta before superseding it with their own brand.

Like your website, sales and delivery are great, your range is great for  older light truck operators, sure we will do business again.

                Have a Great New Year

                                                    David Howe 11.JAN.2018

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★★★★★ “ Just get on line order the parts I need 3 days later the parts are at the post office waiting(i live in northern western NSW). Takes a week or more from nearest spare parts store. Bretts Trucks seem to value their customers and show it with service excellence and a comprehensive range at competitive prices. Well done people” jimh292 09-JAN-2018

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★★★★★ “ Bretts Truck Parts are very good value because their pricing is the most competitive I have found. The brands that they stock are quality brands and the delivery of items are so quick, I placed an order,arrange payment and immediatley I receive an email stating the order has been filled and is on its way. My business is located north of Brisbane & the order arrives in 2 days consistently. It is a nice little touch of Bretts that they place a small gift ,usually vehicle fresheners in the parcel too. Keep up the good work and attention to detail. A Committed Customer.
Thank you .The Old Fella” ronh7 5.JAN.2018

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Mon 10.19PM 18-Dec-17
Stace <stachiab@optusnet.com.au>
Hi
 
I ordered a part from you guys recently for the first time, thought I should take the time to thank you and your staff for your prompt and excellent service, I am in Western Australia and have ordered heaps of different things from all around the world, and this is the first time I have replied to a company for their prompt and excellent service.
Well done Brett’s trucks ,please keep up the good work.
Too many companies forget customer service and wonder why their business goes downhill.
Again I say well done, Brett’s trucks is one of the last of the true Australian businesses we have left.
Cheers mate.
 
Thanks again
 
Stace
 
Stace Hiab service.

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From: v.nguyen6326 [mailto:v.nguyen6326@yahoo.com] 
Sent: Wednesday, November 22, 2017 09:30
To: ricky@brettstruck.com.au
Subject: Re: What Did You Forget At Brett's!

Hi Ricky,

Thanks for the business and goodies too. I have received the package yesterday. Once again thanks for the business with you and your Company,looking forward to do business again with you. 
Wishing you and your staff family a peace and Merry Christmas  :-):-) :-) 
Best Regards 

Vince Nguyen 



Sent from my Samsung Galaxy smartphone.

-------- Original message --------
From: ricky@brettstruck.com.au 
Date: 14/11/17 8:41 pm (GMT+09:30) 
To: v.nguyen6326@yahoo.com 
Subject: What Did You Forget At Brett's! 

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HI FROM
Whitsunday diesel fitting.  Just wanted to let you know parcel was recieved today.  Thank you very much.  Or dealings with Bretts trucks has always been spot on.  Thanks again.  Brad Cronin. 

TO: BRETTS TRUCK PARTS ORDERS 
Sent: Monday, NOVEMBER 19, 2017 2:56 PM

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HI Bretts Truck Parts >>>>>

Hi guys your parcel arrived 10am 29/09/17 great service .After 40+ years of marketing/supplying Fleetguard product im impressed .Please send me your cross re and price  for WA5137/A1582 air filter  ,AR7Z9155A/R2662P lube filter will put them in my book for next service thanks Jeff
 
From: BRETTS TRUCK PARTS ORDERS 
Sent: Monday, September 26, 2017 2:56 PM
To: sspackma@bigpond.com 
Subject: Brett's Truck Parts Has Sent Your Parcel


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HI Bretts Truck Parts >>>>>

I have it already!

Awesome service thankyou.

You are my go to people for anything like this. I appreciated the advice when I phoned as well.

Kind regards,
Darren Kersten
Director
Starr Partners St Marys / Erskine Park
P: 02 9833 3477     F: 02 9833 3866

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From: Tamara Armstrong 
Sent: Friday, July 7, 2017 5:25 PM
To: warwick@brettstruck.com.au 
Subject: Filter pack purchase
 
Hi just wanted to say a huge thankyou and shoutout for air oil n fuel filter we purchased you saved us a bit of money and a lot of hassell my hubby is going to tell everyone at the company(543 employees) he works for to use bretts truck for all their parts will be buying all our parts off you guys once again thanks our ute has never run as good as it is now you guys are awesome


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Gidaye people at 
Bretts, I've received the filters for my vehicle, (2006 Ssangyong Korando 2.9)
Thank you very much for the beaut service, really appreciated. 
Now just an example of your good service, nowhere can I find anyone who provides such a service being able to purchase all the filters at once here in New Zealand, plus get delivered within a week of ordering.
So a big thank you, plus s than you for the smellie for the vehicle. Not too keen on the vanilla flavour, but it still very much  appreciated.
Keep up the good work.
Cheers
Deano
PS Don't know how's you go supplying from Aussie, but I work for Rosco contracting based in Reefton plus also in Southland
They or he, being Rosco, (Ross Moore) own and also supply mining machinery for other mines. Employing over 90 workers, heavy earth moving machinery, Volvo 40 ton Wrigley's, Hitachi diggers, from 5 ton to 120 ton,  that is a lot of filters to replace in the servicing schedule. The parts ordering manager it's a bloke named John.

Cheers
Deano

On 6 Jun 2017 12:34, "BRETTS TRUCK PARTS ORDERS" 
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dereks217 
1 review
100% trust
400 points
 28 May 2017
This is my 2nd purchase both deliveries were prompt and correct part first go, great for older model trucks.
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From: john gmail [mailto:john 7000@gmail.com] 
Sent: Wednesday, May 24, 2017 7:26 PM
To: 'BRETTS TRUCK PARTS ORDERS'
Subject: RE: Brett's Truck Parts Has Sent Your Parcel

Hi Guys,

Just a quick thank you for the great service and quick post etc.

I received them on Monday morning which is amazing.

Your service is an excellent no hassle pleasure.

You guys rock.

Cheers from QLD.

John 

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jillianz 
#9 in Morningside QLD
2 reviews
160% trust
900 points
 24 May 2017
Product was exactly as it was described online, arrived in the time frame quoted. Catalogue was included in packaging and the scope of the products they hold and the quality is impressive. Will be buying from them again.

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 arnaudd 
1 review
160% trust
400 points
 23 May 2017
These guys are the best around. Super quick on delivery. Would recommend to anyone. Keep up the good work. Service kits are second to none.

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bradleyb894 
1 review
160% trust
600 points
 07 May 2017
I have now found where I will be purchasing all filters for my personal vehicles. 
Local jokers seem to get it wrong every time I carry out a service, and I'm sick of chasing up correct parts when supplied the wrong ones. 
Brett's Truck Parts sent me the required filters quickly, and I'm very impressed with the quality. 
I'm a retired mechanic, and quality service is important to me. Thanks Brett's Trucks, you have a new customer in me.

Approximate cost: $60

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18-APRIL-2017
Hi,

Just letting you know my order has arrived, Very impressed with your service.  I have posted this review on WOMO for you.

Excellent service. Good communication, Advised receipt of order. Advised when dispatched.  Prompt postage, very well packed.  Order complete as ordered. Two complimentry mudflaps and other gifts. Absolutely brilliant service !!!!!!!!.

Thank you,

Kind regards,

Geoff Attwell. 
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 10 Apr 2017
Speediest delivery! It was there the next day. Excellent price on the items and a generous collection of other useful items; a notepad, highlighter, oil change reminder sticker and a further discount voucher for the next order. I will definitetly be a returning customer.

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02 Feb 2017
Bought an Australian manufactured clutch kit for less than half the price listed from the cheapest seller on Ebay, which is mindbogglingly good. Shipping was free and product arrived before ETA with an abundance of useful freebies and a detailed tax invoice.

Installed the clutch kit the day before yesterday and it is a perfect match and works superbly.

Extremely happy with my experience with Brett's :-) A+++++

Approximate cost: $150
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27 Jan 2017
My only regret is I never found you guys earlier! Great web site and easy to navigate. Very comprehensive listings - especially those looking for Perkins filters. Great prices and super quick delivery. And the little one loves the extras :-).

Highly recommended, beats eBay any day. 
Phil
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 26 Jan 2017
Easy site to buy items from, great price, fast & efficient service bonus extra gifts, highly recommend BRETT'S

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vinnyv
16 Jan 2017
I ordered a fuel filter, air cleaner and oil filter for my ute from Brett's Trucks after going to my local dealer in Brisbane. Cost from the dealer was in excess of $250, which blew me away. So I went looking on the web and found these guys. Well blow me down not only did Brett's supply all items (get this) FOR UNDER $85 but the filters arrived in 3 days. Great quality, great price and great service. Says it all really,hey!

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19 Dec 2016 
Proper vehicle listing, model no. year, engine type and size. Clear photos and description of part. Good delivery times. Brett s truck parts goes to the top of my list. 
Approximate cost: $200 

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Gidday,
 
    Just a quick message to wish you and all the Team at Brett’s Trucks a great Christmas, and a very prosperous 2017 and beyond.
 
    You supply great products, and the service is absolutely brilliant.    Congratulations!!
 
    Kindest regards,
 
    Brett Cutler, 
    Thornton.  2322 

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Hi

Just wanted to say thanks for the incredibly quick response and delivery of my order.
 
Will certainly be dealing with your again.
 
Merry Christmas
Kind regards
Russell Knight
 
From: BRETTS TRUCK PARTS ORDERS [mailto:sales@brettstruck.com.au]
Sent: Friday, 9 December 2016 2:35 PM
To: russellk59@gmail.com
Subject: Brett's Truck Parts Has Sent Your Parcel

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Hi again,
 
Just letting you know that my parcel turned up this afternoon, how’s that for speedy delivery!

We've just bought a part for our old Daihatsu Delta from Brett's that we were told was unavailable by other people. Part fits perfectly! We paid the highest postage as it was urgent, it turned up within hours - first class company to deal with!
Cheers
Pam Smith
 
From: BRETTS TRUCK PARTS ORDERS 
Sent: Thursday, December 1, 2016 3:47 PM

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19.Nov.2016
Hey guys, just wanted to say thank you for 
An awesome service an rapid postage. 
Thanks for all the goodies inside aswell!
Outdone Ya selfs I tell Ya. That's customer service.
Really appreciate it. 
You'll see my address coming up a fair bit for 
Now on ;)
 
Thanks guys
Regards Dylan.

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From: Great Northern Trucking [mailto:GreatNorthTrucking@outlook.com] 
Sent: Thursday, August 18, 2016 12:54 PM
To: BRETTS TRUCK PARTS ORDERS
Subject: 

ATTENTION..RICKY....UNBELIVEABLE ..MY CLUTCH ARRIVED 12.30 TODAY..YOUR SERVICE IS FANTASTIC...THANKS..HEY THANKS .... JIM..GREAT NORTHERN TRUCKING

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       15 Aug 2016 

A genuinely good business. Not my first order, and certainly won't be my last either. Their products have never disappointed. 
Always prompt with delivery, well packaged, great discounts, promos are a welcome added bonus. 
Packaged extras are always a pleasant surprise!

 Approximate cost: $286 


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Highly recommend due to fast delivery,great value 
Lots of incentive to shop there again 
Keep up the good work

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From: Chris & Sue 
Sent: Tuesday, July 26, 2016 9:19 PM 
Subject: Brilliant Service
 
Hi Warwick,
 
Writing to tell you how much we appreciate the service you provide and that you use Australia Post for your deliveries. We have used you for most of the parts for our Japanese trucks.  
We have a farm between Gunning and Collector (used to live in Bywong but liked the country so much decided to get a real farm to retire on).  We have a few trucks - Mitsi FK102 tipper,  FM215
Flatbed which is also used as stock truck and an 88 Ford Trader 509 flatbed for general running into town to collect gates and fencing material (also have a couple of older Internationals that I will 
get around to restoring one day).  I prefer older trucks as in most cases I can repair them easily on farm without having to call technicians in – important when they are down the back and we 
have had lots of rain.
 
We did try other suppliers (Supercheap) and in some cases the price was cheaper for parts but they were let down by their Courier Service and the Courier Services local agent in Goulburn.  
We ordered a clutch master cylinder which was collected by the Courier on a Wednesday and arrived at their Goulburn Agent the next day – by the following Tuesday I was getting anxious so 
emailed the call centre.  The agent rang me the next day to say it was in Goulburn and that they didn’t deliver to our area – so I then had to drive a 90 km round trip to get the part.  So the cost
of fuel and lost time made the part relatively expensive in the end.  To make matters worse the Courier Company emailed me last Thursday to advise the part had been delivered – my email reply 
did contain a suggestion as to their lineage and IQ.
 
As a comparison, we ordered a clutch slave cylinder from you around lunchtime on Sunday 24 July and it arrived with the mail in our letterbox this morning.
 
Again we appreciate the promptness of your service and your wisdom in using Australia Post who, contrary to private freight forwarding companies, do deliver in a very timely manner to out of the 
way country areas.
 
PS – also appreciate the little extras such as the note pads and the service stickers.
 
PPS – also emailed Supercheap about our experience but haven’t received a reply and in all probability will not receive a word or apology.
 
Our Kind Regards and Thanks
 
Sue  and Chris  
Gunning
NSW 2581

Warwick
 
Bretts Truck Parts
17 Craftsman ave
Berkeley Vale NSW 2261

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Hello Brett’s team
Your parcel arrived Monday morning. Thanks for the prompt service.
Regards
Bob

From: BRETTS TRUCK PARTS ORDERS [mailto:sales@brettstruck.com.au] 
Sent: Friday, 22 July 2016 1:43 PM
To: bob@piaclemanufacturers.com.au
Subject: Brett's Truck Parts Has Sent Your Parcel

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Thanks

22 - JULY -2016
Regards

Darren Fall
Co-Ordinator Purchasing and Spare Parts
Qantas GSE
Melbourne Airport
03 8336 4202



From: BRETTS TRUCK PARTS ORDERS [mailto:sales@brettstruck.com.au] 
Sent: Thursday, 21 July 2016 4:26 PM
To: Darren Fall
Subject: Brett's Truck Parts Has Sent Your Parcel

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 12 Jul 2016 

I have used Brett's Trucks twice and both times, their service has been overnight - superfast, brilliantly packaged - a really top service A+++++
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To whom it may concern
Fri 01-Jul-16 10:38 AM
I received my order yesterday delivered to my door which
I had ordered on the 27th of june. Which was really quick.
Although it was only a small item you also sent me some
free stuff. I really appreciate  all the free stuff and
for sending it so quickly  . I wanted to leave feedback on your
website but could not find a comments section.

Thanking all of you at Brett’s

gavin

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Unbelievably fast delivery to my front door no having to wait around, great price and even a 15% off voucher for next purchase.
couldn't be more impressed and would like to support them and the idea of a review site.
If we all do this allot of businesses will have to lift their game to stay competitive.

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mervynk 
1 review
60% trust
600 points
 02 Jun 2016
Have dealt with them a few times over the last 4 or5 years,great with service with fast delivery. 
Thanks

Approximate cost: $110
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david-benjamin504 
1 review
30% trust
400 points
 31 May 2016
Great product and fast delivery to Melbourne. Great communication - would highly recommend!

Approximate cost: $600

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kens210  
100% trust
400 points
 25 May 2016
Great service. Easy to talk to. Parts arrived within two days of ordering...Pleasure to deal with, and the little gifts found inside with parts was an added bonus. Thank you Brett's. A pleasure to deal with. Wish I had found your site before retirement - would have used your services for my trucking business that's for sure 
***********************************    
 
Website was easy to navigate and delivery was quick as our business is over 400 km away. We will be using Brett's Trucks again Brilliant *****
View all reviews for Brett's Truck Parts & All Filters Pty Ltd

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Thanks Bretts,
Great service, all fitted & working thanks
Brad Paterson

From: BRETTS TRUCK PARTS ORDERS [mailto:sales@brettstruck.com.au] 
Sent: Monday, 16 May 2016 11:43 AM
To: info@patersonbuilders.com.au
Subject: Brett's Truck Parts Has Sent Your Parcel

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Hello !

Thank you very much to Mitsubishi 6D15 parts. Products are now here in Finland.

I have to two question, do you know what is 6D15 engine to cylinder head The tightening torgue?
And injection nozzle pressure opening, nozzle is: NP-DLLA160S295N 422   (ME036781)?

Kinds regards:
Veli-Matti Haukipuro
Finland

________________________________________
From: sales@brettstruck.com.au 
Date: Thu, 28 Apr 2016 14:20:18 +1000
Subject: Brett's Truck Parts Has Sent Your Parcel

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Sent: Friday, 29 April 2016 6:26 PM
To: ricky@brettstruck.com.au
Subject: RE: TOOLS & TRUCK PARTS MAY 2016

Hi, Just to let you know I have received my package of brake components in double quick time and I will be buying more stuff as I get my $200 Daihatsu 2 tonne tipper on the road so thanks for the moment and I will put another order in soon 
Regards from whitesabr @live.com.au (Peter) 

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 29 Feb 2016
Even though I wanted an odball part for my old Hino Bus. Bretts had it in stock. I live in a country area, but the part arrived within a short space of time. Bretts even gave me a discount and I only spent $23.18 including postage. I will definately use them again.

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steveno675 
1 review
100% trust
400 points
 26 Feb 2016
BRETT'S IS ONE OF THE FASTEST AND EASIEST TO USE BUSINESSES I HAVE FOUND TODAY. 
THE GREAT PRICES AND SERVICE WILL BRING ME BACK. 
STEVE OLIVER

Approximate cost: $180

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Sent: wed, 11. jan 2016 2:04 PM
To: ricky 
Subject: Re: 11.2. 2016

G,day there guys . Tim @ Auto Electrics in Moora Western Australia here . Just a quick note of appreciation for great service n price with a recent purchase . Great to see 

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Sent: Thursday, 28 January 2016 9:04 PM
To: ricky 
Subject: Re: CHRISTMAS IN JANUARY 2016

Thank you so much the part arrived fitted and truck back on the road. Will pass your number around was so happy and with the no hassle service and help. Good to deal with people that no what they are doing. Send me up so business  card will pass out in the kempsey area for you. 

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To Whom This Concerns

I write to advise the below mentioned order has been received. All goods are intact. Thank you for the prompt delivery and thank you also for the gifts. It has been a pleasure doing business with you. I look forward to the next opportunity.

Kind regards

Paul 
 
From: BRETTS TRUCK PARTS ORDERS <sales@brettstruck.com.au>
Sent: Tuesday, 29 December 2015 12:08 PM
To: you836@hotmail.com 
 
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robg596 
1 review
100% trust 
 25 Dec 2015
Have used Bretts online service twice now, found items easily from catalogues. Parts were delivered promptly and well packaged.

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jimh292  
 02 Dec 2015
Obvious why Bretts Truck parts have consistently won awards for service. I couldn't expect any better, they certainly set the bar very high. Prices are very competitive. I would recommend anyone looking for truck parts and accessories to check Brett's web site. Thankyou for bringing old time service to modern sales 
Jim 
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Sent: Thursday, 26 November 2015 4:12 PM
To: BRETTS TRUCK PARTS ORDERS
Subject: Re: Brett's Truck Parts Has Sent Your Parcel

Received 
Great service
Thank you
Regards
Gary McGinty 
Stowe Australia 
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Shipping Details 
Name:     MATT DOLLISSON 
17.11.2015

Just received the mirror, thank you. Very impressed! I will be sure to tell others of your organisation.   
Regards

Matt Dollisson
www.capecontainers.com.au  

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Shipping Details 
Name:     PETER LOCKLEY 
23.10.2015

Thank you for such fast, professional service, the great price and your excellent ordering system. The items arrived this morning and I was able to do a service immediately. I also appreciate the "next service due date" sticker and bag of goodies. I'll be back for more when I need things. Peter
 
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marcusw23  
 22 Sep 2015
Bought from Brett's Truck Parts over Ebay. I had average expectations, but they far surpassed my expectations. Product was perfect as i would have assumed, but the packaging and extra little things they thought to 'add value' were extremely thoughtful. Thank You Brett's Truck Parts - I Will highly recommend you.

Approximate cost: $80

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21 Sep 2015

I have received the item.
Your service and delivery is Excellent. I am very happy !!
Thanks
Andrew Moti

From: BRETTS TRUCK PARTS ORDERS [mailto:sales@brettstruck.com.au] 
Sent: Tuesday, 22 September 2015 8:03 AM
To: andrew. i@bigpond.com
Subject: Brett's Truck Parts 

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 21 Sep 2015
Thank you to the team at Brett's, parts arrived well packed with some extra goodies. Will be ordering for my next service. 
Thank you, regards Peter (Hyundai Imax Filter pack)

Approximate cost: $78

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Wednesday, 19 AUGUST 2015
Hi Parts Order Manager and Staff,
 
Thank you for your prompt dispatch of the 2 orders the Grease Gun arrived today
and the Valves arrived yesterday !!!
Thanks once again it, is great doing business with you !!
 
Kind regards
Leo Herzig 

*********************************** 
Wednesday, 1 July 2015
Part arrived at my place in NZ today. You guys are legends!!!!

Dave Seamer
On 29/06/2015 6:33 p.m., BRETTS TRUCK PARTS ORDERS wrote:

Order Details

10 Great West Road

Rotorua

-

3015

New Zealand

 
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Tuesday, 30 June 2015

Thank you for the speedy delivery of the truck lenses and the very sensible packaging including the form-filling. I can't believe it was easier to buy from the other side of the world but I'm very grateful, Thank you, John 

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Thursday, 11 June 2015

Thank you for your fast delivery of my 5A Foam Gun ,Recieved on the 11th and it works Beautifully and Looks just like the Gilmour Foamaster II i am very happy ,Thank you.
John

On Sun, Jun 7, 2015 at 9:44 PM, BRETTS TRUCK PARTS ORDERS <sales@brettstruck.com.au> wrote:
Order Details          

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Thursday, 11 June 2015

From: Dylan Warry [mailto:twitc @icloud.com] 
Sent: Thursday, 11 June 2015 5:00 PM
To:  @brettstruck.com.au
Subject: Re: ANYTHING IN JUNE 2015  

Hey guys, just wanted to say thank you for 
An awesome service an rapid postage. 
Thanks for all the goodies inside aswell!
Outdone Ya selfs I tell Ya. That's customer service.
Really appreciate it. 
You'll see my address coming up a fair bit for 
Now on ;)

Thanks guys
Regards Dylan.

Sent from my iPhone

On 11 Jun 2015, at 3:50 pm, 

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 Tuesday, 2 June 2015  

Hi, 
thanks for quick delivery, great service....... 

Joe. 

From:     "Brett's Truck Parts & All Filters" <sales@brettstruck.com.au> 

To:     <JAttard@greens.com.au> 

Date:     02/06/2015 09:23 AM 
Subject:     RE: Quote for clutch kit.

________________________________________



HI JOE 
IF YOU ORDER AND PAY TODAY , YES YOU WILL HAVE BY FRIDAY, AND TO GLENDENNING AND FREE DELIEVERY 
  
CLUTCH KIT R1110N $163.11 + RSB506 SPIGOT $7.11 = $170.22 
  
CHEERS 
  
From: JAttard@greens.com.au [mailto:JAttard@greens.com.au] 
Sent: Tuesday, 2 June 2015 8:39 AM

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Tuesday, May 19, 2015 4:36 PM
Hi.
Thanks for excellent service. Its a breathe of fresh air to get service like this.
Well done. I will be dealing with you into the future.
Kind Regards.
Peter Leihn
 
From: BRETTS TRUCK PARTS ORDERS 
Sent: Tuesday, May 19, 2015 4:36 PM
To: peterleihn@big .com 
Subject: Brett's Truck Parts Has Sent Your Parcel
 
*********************************** 

Tue 12/05/2015 1:32 PM
I cant believe the speed of your service - the parts arrived Monday morning after placing the order on the weekend. 
Many thanks.
   
With Best Regards, 
Garry Wenck – Managing Director
Leisure Engineering Pty Ltd
NOTE OUR NEW MAIL ADDRESS
PO Box 3135 Mount Ommaney Qld 4074
garry_wenck@leisure-eng.com.au
Cell:+61 417 766 141
P:    +61 7 3376 8500
F:    +61 7 3376 3790 
***********************************  
From: Smoky [mailto:smoky.s@bigpond.com] 
Sent: Tuesday, 14 April 2015 3:51 PM
To: brett@brettstruck.com.au
Subject: Blinker

I would like to thank you for your product and good postage and to let you know that I have recommended you on 6 of our facebook camping and travels sites below is what we have stated even on your own facebook page, along with pictures.
 
(We would like to give everyone the thumbs up for Brett’s Truck’s we were finding it hard to find parts for out Mazda T3000 1982 home and my misses came upon this great company and they are Brett’s Truck Parts & All Fliters at Berkeley Vale NSW. 
We were after a right hand blinker for our home and loan-be-hold they had them so on Thursday we ordered the goods and they were sent on Friday and we got them 2day Wednesday fast and fabulous service. We highly recommend this company to all travellers; you will never know what you can find there.
Our part came brand new & it even had the globes in it, below is a list of what we received with our blinker plus pictures.
Items are, Truck news paper, Note Pad, A 32 page Catalogue of there parts, plus 2 more catalogue's for tools & tool boxes, and very well packed for safety, as I said we now highly recommend all travellers if you are looking for spare parts then check them out at www.brettstruck.com.au and we hope you find the part you may be looking for. Happy Trails Smoky & Paula)
Regards
Smoky Sheldrick
Port Macquarie
NSW 2444

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Sent: Friday, 13 February 2015 2:51 AM
To: BRETTS TRUCK PARTS ORDERS
Subject: Re: Brett's Truck Parts Has Sent Your Parcel

THANK YOU for the valve parts I've purchased from your shop..  Sorry for my late reply due to my business but wanted to assure to send you my sincere regards and satisfaction of buying from Brett's.  fast shipping and good parts. for our next time, regards Darren Abela  Cherry pickers service Malta

On 31 January 2015 at 00:07, BRETTS TRUCK PARTS ORDERS 
 
*********************************** 
From: rvanlies51@optusnet.com.au [mailto:rvanlies51@optusnet.com.au] 
Sent: Tuesday, 10 February 2015 8:34 AM
To: BRETTS TRUCK PARTS ORDERS
Subject: Re: Brett's Truck Parts Has Sent Your Parcel

HI,
      I received the goods yesterday 2 PM, must be some kind of record!
Thank you for the excellent service!
Kind Regards,
                     Reinard
*********************************** 
Jim and Gavan mitchell [greatnorthtrucking@outlook.com]

you say your service is good..and your right its tops..thanks guys
________________________________________
 : greatnorthtrucking@outlook.com
Date: Wed, 14 Jan 2015 16:17:30 +1100
Subject: Brett's Truck Parts Has Sent Your Parcel
 
*********************************** 
Sent: Tuesday, JANUARY 11, 2015 8:20 AM
Hi Guys,
I’m letting you know the brake slave cylinders supplied the other day where correct and all fitted. Our customer very happy with the price thanks to you guys.
 
Also when the package arrived with parts, a excel cordless light was in the box. Please let me know if this was meant for someone else so I can return it perhaps
Thanks very much.
 
Kind regards,
Lawrence Perkins 
*********************************** 
Sent: Tuesday, November 11, 2014 8:20 AM
Subject: Yanmar filters
G-Day John, 
Just wanted to say Thank You, I was out side winterizing things (yes the polar vortex is supposed to harass us again this year getting to the point I wish I could hibernate). Any way I heard a diesel engine coming down the road and it stopped at the end of my driveway. Kina scratched my head and went out to retrieve my package, to my surprise it was from you!!!! Opened it up and there they were the filters I had ordered. There are things I buy off E Bay and don't get that quick thanks for your excellent  work the world needs more people like you. 
Thanks Again
Fred Wells


*********************************** 

10-OCT-2014
Attention Sales ( John.)
Hi Guy’s received my order ( Tax Invoice 230391 ) yesterday afternoon, so sorry for the late ( Thank You ) it’s really great to deal with a local Company that values customers, and have staff that know their product, once again many thanks for getting out my small order.

Regards 
Norm Davis.
 
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6-SEPT-2014
Hi guys,

Just a quick note to say I received the filter in good condition and time.
Thank you.
I have had a chat with other farmers in my area about your service and I am sure you will be getting more business
I got a good chuckle out of the Butthead and Rhianna gif on the site.
Love your work.
Regards
David Moloney
*********************************** 
31.07.2014
Thank you so much. That freight total is fantastic.  You guys are great to deal with. I will pay by PayPal today. Is there any chance we could get an account with you? 

Thanks.  Serena 
***********************************  
29.07.2014

To Ricky , and all the guys at Brett's
Parcel arrived today . Thanks so much for your prompt and professional service .
I have completed the "womo" review but needed to thank you directly .
I wish all business transactions could match your prompt and efficient delivery .
Will not hesitate to recommend you guys .
Thanks again
Garry 

***********************************  
30.6.2014

From: Ed
Sent: Saturday, June 28, 2014 1:29 AM
To: john@brettstruck.com.au
Subject: Ref: 225242

Hello, Folks.  I ordered 4 cannister oil filters for my Mitsubishi track excavator MS 070, which after weeks of searching in the USA, I was unable to locate.
I found Bretts on the net, and YOU had the exact filter I needed, and I order 4 of them and they arrived in 2 days.
They are exactly perfect fit for the application.

I gotta say THANKS BRETTS !!!!!!!!! for the GREAT service, and the correct parts.

Ed Funchess
Mississippi USA
***********************************


27.6.2014

From: John Payne [mailto:john@jpat .com.au]
Sent: Friday, 27 June 2014 3:29 PM
To: 'BRETTS TRUCK PARTS ORDERS'
Subject: RE:  Brett's Truck Parts Has Sent Your Parcel
 
Cant believe the superfast service…
 
Didn’t expect the order before Monday!!
 
Thanks heaps
 
John Payne

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27.5.2014

Hi Warwick,
Just received the clutch kit for our F100 today (so quick!)and it looks good – thankyou so much for your help and rapid response – we will certainly recommend your company.
Thanks again
John & Barb
 
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07-MAY-2014

Guys
Just to let you know. I joined as a member on Monday and placed the order. The website was easy to use. The part arrived in Tuesday mail. Great value, perfect fit and speedy delivery. Overall a great customer experience. Happy to spread the word to all my friends 
 
Many thanks
 
Regards
 
Michael 

Sent from my iPad

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13.MARCH 2014
Just a quick note to say thanks for your promt service,well done.Regards Rob. Sunshine Garden Bags.

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13.JAN 2014
Hi
It is not often that you receive such good service that you feel you must tell someone about it.
Background
I have made several purchases and although not what you call a big client by any means I follow your email specials as a matter of course.
In December 2013  I made an online purchase of 3.8 Litre Purple Polish and was advised it had been despatched on 21st December 2013. Sadly it did not arrive and eventually Australia Post Tracking showed it was being assessed as it was damaged in transit.
I contacted Corey last week (I think it was Tuesday) and he said to leave it with him to follow up. He indeed did do so and rang me on Wednesday saying he had spoken with Australia post and the parcel was severely damaged. On Thursday he rang again and advised that he had arranged for a replacement to be couried from Brisbane and this arrived last Friday.
How good a service is that?.  Corey was most helpful at all times and if your Organisation has a National Employees of the Month Award  he certainly deserves to be awarded (and rewarded).

Please pass on my sincere thanks to him for such outstanding service.

Sincerely
Warren Fischer

PS Please feel free to use this email in any way you choose

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31 DEC 2013
I would like to thank you for sending perfect truck parts in good condition in short term.  So glad we made business with Brett s truck and have been telling everyone here in Malta. While wishing a happy new year to all employees. Regards Darren
On 16 Dec 2013 19:36, "BRETTS TRUCK PARTS ORDERS" <sales@brettstruck.com.au> wrote:

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27.DEC.2013
Good Morning,
 
Just want to say the Clutch part arrived just now.  A big word of thanks to your systems and staff for the quick professional service.
 Much Appreciated Paul BALK  ( A Happy 2014 to you all) 

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10.DEC.2013
HI You lot
 
Put in an order with you last Thur and it got here today [ Tues ] Bloody amazing thanks guys.
Inv # 216759 with  Corey’s name on it , thanks mate, things don’t normally happen that quick up here.
Prices are truly fantastic, and the box had lotsa Xmas goodies as well.
If that smile with Brett’s name is the chief then good on ya mate, I couldn’t be happier.
All the very best for Chrissy and the New Year to you all  
THANKS AGAIN
customer for life
 
FERGIE
Cardwell Bobcat

***********************************

 

***********************************
 21st October 2013 1:42 pm
Review by:
mattd17
Chifley
I was very happy with the whole experience of dealing with Bretts Trucks. I found their website is excellent and easy to navigate. The whole process of buying parts over the i/net was made very simple.They are good to deal with, great value. 

Thank you very much. I will defiantly use this business again.

QualityServiceValue

Approx Cost:500

***********************************

Sent: Thursday, 10 October 2013 8:58 AM
To: Corey Burnes
Subject: Re: Brett's Truck Parts Has Sent Your Parcel

Corey,

It is remiss of me to have not sent you a not thanking you for the immediate response to my problem.

I must say your service is fantastic and yes the replacement glass bowl was packed so well it took 2 days to umwrap.

Thank you once again.

Regards,

Gary Playfoot

ps: I am a satisfied customer which is why I keep coming back

***********************************
Sent: Thursday, 19 September 2013 10:15 AM
To: 'corey@brettstruck.com.au'
Subject: R1104N Clutch Kit Order
Hi Corey,
We spoke yesterday on the phone, I ordered a clutch kit, spigot bearing and alignment tool.
I received the Goods Today, shipped to my work address at Crestmead, that is fantastic.
However I did not get any invoice included. Would you be so kind to email this to me.
Kind regards, 

Kevin Wherry
***********************************
Order Code        1358995 
Order Time        05 Sep 2013 1:59:28 PM 
Order Status        Shipped 
Payment Status        Received 

Bretts, 

Thankyou so much for your prompt service.  My steering damper was near impossible to source elsewhere let alone the hardware to attach it. 

 Greatly appreciated. 

Regards, John Roberts. 

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Word Of Mouth Online posted on Brett's Truck Parts & All Filters FUSO HINO Isuzu Nissan UD Mitsubishi.'s timeline

"Congratulations to the whole team at Brett's Truck Parts! Another great year of providing excellence in everything you do. First in 2012 and again in 2013, one of the top 5% of businesses   rated by YOUR customers!"

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Mahmoud Dakroub [dakroubexcavation ]  Fri 28/06/2013 9:52 PM *********************************** *********************************** *********************************** *********************************** *********************************** ***********************************